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Below are illustrated instructions and multimedia presentations created to assist you in performing a multitude of technology-related tasks.  Feel free to browse this listing and forward additional requests to the ITS Helpdesk for future development.

Identity Finder Online Training

Penn State Information Technology Services has created a very informative web-based training video to demonstrate the use of Identity Finder, the software we use to find and remediate PII on University-owned computers.

This video is approximately 15 minutes in length, but you can navigate to different parts of it once you view the initial few minutes.  Click here to be taken to the video page:  http://its.psu.edu/training/resources/IdentityFinder/IdentityFinderTraining.htm

Please don't hesitate to contact our department if you have any questions or concerns about this process.  We look forward to working with you!


Transitioning to Office 2010

Click here to view a list of resources geared toward helping you transition smoothly to the use of Microsoft Office 2010.  Materials available through links on this page range from Microsoft websites with self-paced training modules and learning games to Penn State-authored handouts.


Security Related Videos
Protecting Your Online Accounts
Phising Scams
Dangers of Peer-to-Peer File Sharing


How-to Documents (PDF Format)

The documents listed below consist of illustrated instructions providing direction on how to complete technical tasks associated with technology.  Adobe Reader is required to review these files.


How to Temporarily Disable Duplex Printing in Microsoft Word 2007
185 KB
How to Temporarily Disable Duplex Printing in Microsoft Word 2007
The majority of the printers located in the public and classroom computer labs on the Mont Alto campus default to duplex printing.  This document provides illustrated instructions that will assist the user in changing the printer settings from duplex to single-sided printing in the Microsoft Word 2007 application.


2013 Mastering Technology Booklet
749 KB
2013 Mastering Technology Booklet
This booklet provides new student, faculty, and staff members with an overview of the campus helpdesk contact information, how-to guides, and technology offerings available at the campus and via the university.